Seller performance
Marketplace analytics
Private activity signals from your listings and completed Tiyak transactions.
Analytics will appear after your seller tools load.
The trust-first marketplace
A marketplace built on trust. Buy what was promised.
Discover products with clearer seller identity, condition disclosures, actual-item evidence, and traceable conversations—built for buying and selling in the Philippines.
Evidence-specific, not absolute
Seller checks shown precisely
Traceable transaction history
Your Tiyak activity
Good to see you.
Everything connected to your marketplace activity now has a clearer home and a visible next step.
Needs your attention
Live from your accountA clearer Tiyak flow
What happens next
Your Tiyak account
Welcome
Security
Verification and sessions
- Roles
- Phone
- Optional, not verified
Phone security
Not verifiedVerify your mobile number
A verified number strengthens account recovery and marketplace trust without displaying the number publicly.
Privileged access
Setup requiredAuthenticator verification
Verifier, moderator, and administrator tools require a six-digit authenticator code on each new session.
In your authenticator app, add this setup key:
Signed-in devices
Active sessions
Loading sessions...
Notification center
Marketplace updates without private details in email
Read important activity in Tiyak and choose which categories may also be sent by email.
Inbox
0 unreadRecent notifications
No notifications yet.
Marketplace discovery
Find exactly what was promised.
Search published listings, compare item condition, location, price, and the exact Tiyak evidence behind each trust marker.
Trust is a filter, not fine print.Choose seller verification or actual-item evidence when those signals matter to your purchase.
Loading published listings…
Showing the first marketplace results.
Seller studio
Create a listing buyers can trust
Build the listing in four guided steps. Your draft is saved before photos are uploaded, evidence stays private until publication, and you review every promise before moderation.
Messages & deals
Conversation, offer, and transaction context in one workspace
Keep item questions, structured offers, fulfillment progress, direct-payment context, inspection, and disputes connected to the same deal.
Listing conversation
Select a conversation
Tracked transactions
Follow every promise from agreement to inspection
Tiyak records the agreed price, fulfillment evidence, handoff, and the 48-hour buyer inspection window. Open the linked deal conversation anytime for item questions or agreement context. Payment remains directly between buyer and seller.
Tracked purchase setup
Agree clearly before anything changes hands.
Review the item, choose fulfillment, and record how payment will happen. Tiyak keeps the transaction trail and evidence together while payment remains directly between buyer and seller.
No hidden payment custodyTiyak does not hold, process, release, or reverse buyer funds.
Loading item details…
Formal dispute resolution
Evidence-based case review
Buyers and sellers can follow claims, evidence, responses, and recorded decisions. Because payment happens outside Tiyak, dispute support cannot itself reverse an external payment or issue money Tiyak never held.
Verified transaction reviews
Reputation earned through completed transactions
Only transaction participants can review each other. Reviews stay blind until both parties submit or the 14-day blind period ends.
Transaction feedback
0Your reviews
No verified reviews yet.
Trust operations
0Reported review queue
No open review reports.
Precise trust checks
Identity, business, and listing verification
Each badge states exactly what Tiyak reviewed. Verification never guarantees that every product is authentic.
Account trust
0Your active markers
No identity or business marker is active.
Your cases
0Verification history
No verification cases yet.
Verifier queue
0Submitted verification cases
No submitted verification cases.
Trust operations
Enforcement, appeals, and staff casework
Reason-coded actions remain traceable. Eligible affected users can appeal within the displayed deadline.
Your account
0Enforcement actions and appeals
No enforcement actions are connected to your account.
Listing moderation
0Pending listing reviews
Review seller disclosures, item media, risk requirements, and category details before publishing.
No listings are waiting for marketplace review.
Unified queue
Trust operations cases
No open trust cases.
Redress
0Pending enforcement appeals
No pending appeals.
Restricted administration
Legal request intake
No legal requests recorded.
Retention control
Legal holds
Pause eligible deletion only while evidence is required for an active matter.
No legal holds recorded.
Account operations
User management
Load users to manage account status.
Service operations
Runtime and delivery health
No delivery failures loaded.
How Tiyak trust works
Trust you can inspect—not just a badge you have to believe.
Tiyak separates seller checks, listing evidence, actual-item review, transaction records, and dispute history so you can see what was checked, what was preserved, and what remains your decision.
Seller identityListing evidenceActual-item checksTracked transactionDispute support
Five evidence-limited layers
Each signal says exactly what it means.
No single badge is treated as a blanket authenticity or payment guarantee.
Seller verification
Identity or business checks appear only when that specific review is complete.
Does not mean every item from that seller is genuine or risk-free.Listing proof
Condition, inclusions, category details, photos, and relevant evidence stay attached to the listing.
Evidence is information for your decision, not a universal authenticity certificate.Actual-item checks
Higher-risk listings can require additional item evidence before publication.
The marker explains the exact check performed; it never claims more.Tracked transaction
Price, fulfillment, handoff, evidence, and the buyer inspection window stay connected to one transaction record.
Payment is arranged directly between buyer and seller; Tiyak does not custody funds.Dispute support
Claims, evidence, responses, decisions, and appeals remain tied to the transaction history.
Tiyak can review and record a remedy decision, but cannot reverse external money movement itself.Launch transaction model
A protected record—not a payment wallet.
The launch model deliberately keeps payment custody outside Tiyak while making the agreement and evidence easier to follow.
- 1Agree inside Tiyak
Use the listing, conversation, and structured offer so the product, price, and promises are recorded.
- 2Choose fulfillment and direct payment
Select courier, seller delivery, or pickup and record whether payment is COD, cash on pickup, or arranged externally.
- 3Preserve fulfillment evidence
Shipping, packing, handoff, and delivery events stay in the transaction timeline.
- 4Inspect and resolve
After delivery or handoff, the buyer gets the configured 48-hour inspection window to accept the item or report an issue.
Evidence and accountability
- Evidence-specific seller and listing markers
- A recorded offer or purchase agreement
- Fulfillment and handoff history
- Private transaction evidence
- Inspection, dispute, and verified-review records
Fund custody or impossible guarantees
- No wallet, escrow, or payment processing
- No holding or releasing buyer money
- No automatic reversal of external payments
- No blanket authenticity guarantee
- No guarantee of courier or meetup outcomes
Before you pay
Use the transaction record as part of your safety check.
For external payments, your bank, wallet, card issuer, courier, or meetup arrangement has its own rules and recourse. Tiyak cannot replace those protections.
- Keep offers and important promises inside Tiyak.
- Never share passwords, OTPs, or verification codes.
- Prefer COD or cash on pickup when it fits the transaction and you want payment closer to receipt.
- For external/manual payment, verify recipient details independently before sending money.
Clarity before confidence. Browse with evidence-specific trust signals and use a tracked transaction when you are ready to proceed.
Browse trusted listingsTerms of Use
Effective 14 August 2026. Version 2026-08-14. These terms describe the rules for using Tiyak's marketplace, account, listing, messaging, transaction, verification, review, and dispute features.
1. Your account
You must provide accurate information, protect your password and verification codes, and use the account only for lawful marketplace activity. You are responsible for actions taken through your active sessions. Tiyak may restrict, suspend, or close accounts when needed to protect users, enforce these terms, or comply with law.
2. Listings and marketplace conduct
Sellers must describe the actual item, condition, inclusions, price, location, and known defects accurately. Users must not list prohibited, counterfeit, stolen, unsafe, or unlawful goods, manipulate trust signals, impersonate others, harass participants, or move deceptive conduct outside the recorded marketplace flow.
3. Direct payment boundary
Tiyak records agreements and supporting evidence. Tiyak does not hold, process, release, or reverse buyer funds. Buyers and sellers choose and carry out payment through cash on delivery, cash on pickup, banks, wallets, couriers, or other external providers. Those providers have their own terms, risks, and remedies.
4. Fulfillment, inspection, and evidence
Participants should keep important promises, handoff details, shipping records, condition evidence, and inspection activity inside the tracked transaction. Evidence and verification markers describe only the check performed. They are not blanket guarantees of identity, authenticity, delivery, payment, or future conduct.
5. Disputes and remedies
Tiyak may review the recorded agreement, participant statements, evidence, deadlines, and marketplace rules. A recorded remedy remains open until the required action and confirmation are captured. Tiyak cannot force an external bank, wallet, courier, or participant to move money or goods, and cannot reverse an external payment.
6. Reviews, moderation, and appeals
Verified reviews must reflect the connected transaction. Tiyak may hide or remove content that violates marketplace rules. Eligible enforcement actions can be appealed through the recorded appeal process. Submitting false evidence or abusing reports may lead to account action.
7. Availability and responsibility
Tiyak is provided on an as-available basis. To the extent allowed by Philippine law, Tiyak is not responsible for external payment failures, courier acts, off-platform promises, unlawful goods, or losses caused by another participant. Nothing in these terms excludes rights that cannot lawfully be excluded.
8. Changes and contact
Material changes will receive a new policy version and effective date. Continued use may require fresh acceptance. Questions and legal notices can be submitted through the account legal-request form or the contact channel published by Tiyak operations.
Privacy Notice
Effective 14 August 2026. Version 2026-08-14. This notice explains how Tiyak handles personal information used to operate and protect the marketplace.
1. Information we collect
We collect account and profile details, contact information, device and session data, listings, messages, offers, transaction records, fulfillment details, reviews, reports, verification submissions, dispute evidence, support requests, and security or audit events.
2. How we use information
We use information to create and secure accounts, publish listings, connect participants, preserve transaction history, deliver notifications, perform verification and moderation, investigate disputes and abuse, improve search and reliability, comply with law, and maintain defensible audit records.
3. Visibility and sharing
Public profiles, storefronts, listings, trust markers, and published reviews are visible to marketplace visitors as described in the interface. Transaction, message, evidence, verification, and dispute records are limited to authorized participants and staff. We may use infrastructure, email, object-storage, scanning, courier, or verification providers under appropriate service arrangements.
4. Retention and legal holds
We retain records only for their operational, safety, dispute, accounting, or legal purpose. Expired sessions, tokens, jobs, and eligible sensitive artifacts are removed on configured schedules. A legal hold can pause deletion when records are needed for an active dispute, appeal, investigation, or lawful request.
5. Security
We use access controls, restricted staff roles, session revocation, audit logs, private object storage, media processing, and malware scanning requirements for supported documents. No service can promise absolute security, so users should protect passwords and immediately revoke unfamiliar sessions.
6. Your choices and rights
You can update profile details, control notification preferences, review and revoke sessions, request an account data export, ask for correction or deletion where applicable, and submit a privacy or legal request. Some records may be retained when required for safety, disputes, fraud prevention, or law.
7. Cookies and local storage
Tiyak uses a secure session cookie for sign-in and limited browser storage for interface state and unsent form drafts. We do not use a Tiyak payment wallet or store external payment credentials.
8. Updates and contact
Material changes receive a new version and effective date. Privacy questions and data-rights requests can be submitted through the account legal-request form or the contact channel published by Tiyak operations.